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  • 1.  VO Export of Call Queue and Ring Group Members

    Posted 14 days ago

    VO Export of Call Queue and Ring Group Members  

    I am looking for a way to export data related to Ring Groups configured and the associated members. Has anyone else mastered this? 

    I have checked all documentation, support, APIs, etc. ... Please help 



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    Justin Mangano
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  • 2.  RE: VO Export of Call Queue and Ring Group Members

    Level 2 Contributor
    Posted 12 days ago

    Hey Justin

    We don't use ring groups, but this looks like it will help you out!

    https://developer.8x8.com/analytics/docs/wa-ring-group-summary
    https://developer.8x8.com/analytics/docs/ring-group-member-summary



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    Ben Fischer
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    Original Message


  • 3.  RE: VO Export of Call Queue and Ring Group Members

    Posted 12 days ago

    I don't think this exists. I asked during deployment and was told no. The API's are for reports only not configuration items. I used to keep all this on 8x8's build, capture document that we used in deployment but after a while I got fed up of updating it!



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    Lee Heppenstall
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    Original Message