Yeah you can set a filter for the agent. I have one scheduled for each agent we have.
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Joe Konecny
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Original Message:
Sent: 01-15-2024 01:33
From: Jeremy Ireland
Subject: Timesheets or equivalent
I presume you mean for an overall view, but can individual agents get their own status change report?
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Jeremy Ireland
Original Message:
Sent: 01-12-2024 11:41
From: Joe Konecny
Subject: Timesheets or equivalent
There's an agent status change report.
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Joe Konecny
Original Message:
Sent: 01-12-2024 06:53
From: Jeremy Ireland
Subject: Timesheets or equivalent
Hello, I have had a request to create a timesheet of start times, breaks, and lunches from an 8x8 system.
As all the data is held in 8x8 is there a way to see a history of my logins and break times etc easily without having to note them down myself separately into excel or similar?Its seems that's the point of 8x8 but yet we are being asked to do it separately.
Can anyone help?
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Jeremy Ireland
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