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  • 1.  QMSA Reporting Export

    Posted 12-28-2023 01:43

    I am trying to export some reports from QMSA and when exporting it is only giving me the option for XML, should it not be HTML but does not give me the option when prompted to save.

    I cannot see any relevant setting that would change this, it just gives me the below

    agent_summary

    {"agentSignature":false,"evaluatorSignature":false,"groupBy":"evaluator","hideEvaluationsWithoutComments":false,"hideQuestionsWithoutComments":true,"optionalColumns":[1,2],"searchQuery":"\"createdat\" = \"THIS_MONTH\" AND \"autofailType\" IN (\"section\")","showTotals":false,"signatureLine":false,"supervisorSignature":false,"totals":true}

    Auto Fail Section Summary Monthly

    I would like your advise on this?

    Thanks

    Andy



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    Andy Cooper
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  • 2.  RE: QMSA Reporting Export

    Posted 01-01-2024 15:26

    Same thing happens when downloading an email interaction... JSON which is useless.



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    Ben Fischer
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