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Does anyone have any experience setting up Ascom i63 phones to operate with 8x8's Bring Your Own Device (BYOD)

  • 1.  Does anyone have any experience setting up Ascom i63 phones to operate with 8x8's Bring Your Own Device (BYOD)

    Posted 03-28-2023 08:18

    Hi,

    Can someone help me configure the Ascom i63 handsets to work with 8x8's Bring Your Own Device (BYOD) program?

    8x8 provide SIP Credentials for bringing your own device in the following format:

    Outbound Proxy: unsbc.8x8.com 
    Outbound Proxy Port: 5299 (UDP)
    Extension: xxxx
    Phone number: xxxxxxxxxxxxx
    SIP Username/Authentication: xxxxxxxxxxxxxxxxxx
    SIP Password: xxxxxxxxxxx

    There are additional configurations required which isn't mentioned.
    The Ascom i63 handset settings require an identity check method of the handset to be set for authentication with the SIP Proxy.
    i.e. Endpoint number/Endpoint ID/MAC address.

    Regardless of multiple attempts, I cannot get 8x8 BYOD to function correctly on a Ascom i63 handset.

    If anyone has had any success, please let me know.

    Thanks,

    John



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    John Davidson
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  • 2.  RE: Does anyone have any experience setting up Ascom i63 phones to operate with 8x8's Bring Your Own Device (BYOD)

    Level 2 Contributor
    Posted 03-29-2023 06:01

    Hi John

    Thankyou for posting your question.  I can see you have a case open with our Support Team regarding this issue, so I will leave it with your assigned Engineer to assist you.



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    Alison Stewart
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