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  • 1.  CRM Integrations and 8x8 Features

    Posted 11-21-2025 09:26

    Hello,

    I'm reaching out to connect with fellow 8x8 administrators to learn about any Custom CRM solutions you've successfully implemented to enhance your organization's phone service capabilities. Additionally, I'd appreciate insights on specific 8x8 features that have significantly improved your business operations.

    Thank you for sharing your experience and recommendations!


    #General

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    Xavier Chavez
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  • 2.  RE: CRM Integrations and 8x8 Features

    Posted 01-23-2026 12:27

    Hi Xavier,

    I am looking into a similar integration. Were you able to find the proper features to connect 8x8 to a CRM other than Salesforce?"

    Best,

    Gerardo Rodriguez



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    Gerardo Rodriguez
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  • 3.  RE: CRM Integrations and 8x8 Features

    Posted 15 days ago

    Hi Xavier, is your organization using any specific CRM that you'd want to integrate with? Our company, Captivo Labs, is currently working on several CRM integrations on 8x8 so it would be good to find out which ones to prioritize. Cheers.



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    Captivo Admin
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