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  • 1.  Caviti

    Posted 10 days ago

    Anyone else having issues getting their monthly statement?  Called the support line but I'm forced to chat with Otto the support bot :(  Painful cycle of frustration any time I have an issue with 8x8.  Some things never change.


    #CustomerExperience

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    Howard Josephson
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  • 2.  RE: Caviti

    Posted 10 days ago

    Hi Howard, we're sorry that you've been having a tough time getting help with our new billing platform. Please open a case in your My8x8 page and we'll get you the help you need. 



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    Alison Stewart
    8x8
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  • 3.  RE: Caviti

    Posted 10 days ago

    Not sure if there were stability issues before but I was finally able to download a statement.



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    Howard Josephson
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