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  • 1.  8x8 express support

    Posted 07-06-2022 09:24
    I originally signed up for 8x8 express and then converted to X2. When I go to open a support ticket, it still redirects me to the 8x8 self service page and will not let me open a ticket online. 8x8 Customer support has not been able to fix the issue. Any ideas? I have tried opening in a different browser.

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    Tom Aylmer
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  • 2.  RE: 8x8 express support

    Level 1 Contributor
    Posted 07-24-2022 20:33

    Hi Tom,

    When you login, are you using My 8x8 via login.8x8.com to create support cases?

    Another thought that comes to see if a Sales Rep can help.

    Here's a link on reaching a sales rep by phone  - How do I reach my salesperson for help with my account?

    And another thread to reach the rep dedicated to your account - Sales Representative & Self Ordering



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    Jahmal Abbott
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