Check out the blog post from 8x8 Sr. Product Marketing Manager Andy Rawll that details these 8x8 Spring Release highlights:
- 8x8 Conversation IQ brings quality management and speech analytics to UC users
- Support for Virtual Desktop environments with Citrix certification of 8x8 Work
- Expanded call handling capacity for 8x8 Frontdesk
- Integration with Genesys Cloud CX™ contact center for 8x8 Work UC users
- Meet 8x8 Agent Workspace - our most innovative, intuitive, agent-friendly interface, ever
- WhatsApp is now supported as an interaction channel for 8x8 Contact Center
- New Interactions Summary and enhanced analytics for 8x8 Contact Center
- 8x8 pure cloud PSTN solution reaches 50 countries, including Indonesia and Thailand
- 8x8 Connect enables no-code, drag-and-drop workflows for API integration
- Jitsi as a Service: improved layouts, presentation screenshots, meeting moment highlights
Read more here.------------------------------
Tricia Morris
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