I have a user that uses a wired Jabra USB Headset. The headset works in Work and VCC but when they try to Warm transfer or Merge calls, there is no sound for either party. The phone will ring for the user who the call is being transferred to but upon answering the call, neither party can hear. The headset works in all other apps, only in the VCC Warm Transfer/Merge calls. This issue started about a week ago.
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Robert Murphy
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