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  • 1.  Feature Request : Blocking of External Numbers at a Corporate Level

    Posted 10-17-2025 07:29

    Hello.....

    Our company gets LOTS of spam calls. This may have been requested before but can we request the ability to block external numbers (including blocks of numbers) on a group-wide corporate level and not just individually.

    Thanks



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    Richard Sice
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  • 2.  RE: Feature Request : Blocking of External Numbers at a Corporate Level

    Posted 10-17-2025 07:35

    I second that request. It would be a lot easier for an admin to block a known problem number company-wide, than for every user to create a blocked caller rule. 



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    Eric Nye
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  • 3.  RE: Feature Request : Blocking of External Numbers at a Corporate Level

    Posted 30 days ago

    I too would like this feature so that I can block spam numbers from calling in to my agents



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    Christine Morris
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  • 4.  RE: Feature Request : Blocking of External Numbers at a Corporate Level

    Posted 29 days ago

    Hi Richard. Thanks for sharing this feedback. We understand how frustrating spam calls can be, especially when they impact your whole organization.

    At the moment, call blocking can only be managed at the individual user level, and there isn't a company-wide blocking feature available. That said, your request makes perfect sense and aligns with feedback we've heard from other customers. We've shared your suggestion with our product team so it can be considered for future development.

    We appreciate you taking the time to raise this. Input like yours helps us identify where we can make the biggest improvements.



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    Susan Stocker
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  • 5.  RE: Feature Request : Blocking of External Numbers at a Corporate Level

    Posted 20 days ago

    Hi Susan, please add the Law Society of Ontario to that Blocking feature.  It is desperately needed for us as well.



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    Steve Allsopp
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  • 6.  RE: Feature Request : Blocking of External Numbers at a Corporate Level

    Posted 13 days ago

    Same with Hanger Inc. This would be helpful for us too. 



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    Roland Ramirez
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