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  • 1.  Contact Center recording File

    Posted 07-28-2023 06:54

    Hello,  I'm trying to locate all the fields names in the Contact Center recordings file.  I have a support case(C4662984) open regarding the issue as well.



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    Donald Fagan
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  • 2.  RE: Contact Center recording File

    Posted 07-28-2023 08:19

    This isn't something I've looked for before... but in the bulk downloads API developer documentation it specifies a response example (for call recordings) of the following:

    Which may help;

    Source: https://developer.8x8.com/analytics/docs/cloud-storage-service-bulk-download



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    David Maxelon
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  • 3.  RE: Contact Center recording File

    Posted 08-10-2023 08:13

    Thank you David.



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    Donald Fagan
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