We've been having a problem for months with Polycom Rove B2s crashing at several of our branch locations.
We'll find the device offline / unreachable, all registrations down, but works fine after a hard reset / power cycle.
It seems to be a memory leak, as we've been able to observe the available memory trickle down to 0 in the GUI at one of the most problematic locations.
Once that happens, the GUI becomes unreachable, and all registrations go down.
We can still ping the device locally, but that's about it - it has to be manually restarted once in this state.
Then it will work for a couple days, then crashes again.
This is obviously, incredibly disruptive.
We just started installing these and they're already a huge problem.
This seems to be happening at locations with the highest number of endpoint registrations, that's the only pattern we've found.
This is affecting a good chunk of the sites we've deployed so far.
8x8 support says it must be something with our network.
We've made several changes and found nothing that makes any difference.
Everything has been setup per the 8x8 network guide.
Also, the network is the exact same setup at all of our locations, and most of the Rove B2s never do this.
Has anyone else had problems like this with Polycom Rove devices and 8x8 services?
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Ryan Fahey
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