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Pat Appleby

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Click to Dial Video Calls

Posted By Pat Appleby 04-18-2023 11:09
Found In Egroup: Open Forum \ view thread
Has anybody noticed that click to dial video calls has been removed from the desktop app? Anybody know why? ------------------------------ Pat Appleby ------------------------------

RE: 8x8 Work Warm Transfer - Merge then drop out?

Posted By Pat Appleby 02-14-2023 12:04
Found In Egroup: Open Forum \ view thread
Hi Joe, Greetings from Ireland. I agree these instruction are clunky and possibly out of date. It is possible to do a warm transfer without starting a conference call. The button you are looking for is in top left of the screen. Here is a video I did for our users. https://youtu.be/Fqgh ...

8x8 Meeting Analytics

Posted By Pat Appleby 09-14-2022 03:13
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Anybody know where the link to 8x8 Meeting Analytics is gone? Its no longer visible in the Meeting Admin Console. ------------------------------ Pat Appleby ------------------------------

RE: Automated emails for voice recording

Posted By Pat Appleby 06-02-2022 01:44
Found In Community: Open Forum \ view thread
You should be able to disable under user settings.

Employee Activities Screen in the Analytics for 8x8 Work

Posted By Pat Appleby 05-30-2022 02:24
Found In Egroup: Open Forum \ view thread
Is there away to get a download of the Employee Activities Screen? It would be good if there were a download button on the Employee Activities Screen. It is difficult to manipulate the information on the screen. For example trying identifying users that have never logged in or not logged in for a while. ...

Voice Mail

Posted By Pat Appleby 05-27-2022 05:49
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Is it possible for an admin to see which users voicemail boxes are full? ------------------------------ Pat Appleby ------------------------------

RE: Roles and Permissions

Posted By Pat Appleby 05-05-2022 02:15
Found In Egroup: Open Forum \ view thread
Thanks Steve, Pat ------------------------------ Pat Appleby ------------------------------

Roles and Permissions

Posted By Pat Appleby 05-04-2022 04:20
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In Roles and Permissions, Does anybody know what the difference is between an IT Admin and a Company Admin? ------------------------------ Pat Appleby ------------------------------

RE: My Contacts

Posted By Pat Appleby 05-04-2022 02:03
Found In Egroup: Open Forum \ view thread
Thanks Jessica, I noticed that, Pat ------------------------------ Pat Appleby ------------------------------

RE: My Contacts

Posted By Pat Appleby 05-03-2022 03:36
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Hi Jessica, Both, once you add a contact there doesn't seem to be away to edit or delete. Pat ------------------------------ Pat Appleby ------------------------------

RE: Favourites in you Contacts

Posted By Pat Appleby 04-20-2022 07:01
Found In Egroup: Open Forum \ view thread
No Blake, The problem is still there. Regards Pat ------------------------------ Pat Appleby ------------------------------

My Contacts

Posted By Pat Appleby 04-07-2022 05:00
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Is there anyway for a user to edit an existing contact in the My Contacts tab in 8x8 Work? ------------------------------ Pat Appleby ------------------------------

RE: 8x8 Admin Wish List

Posted By Pat Appleby 03-17-2022 03:39
Found In Egroup: Open Forum \ view thread
Thanks Eric, That will make a great difference, I would why its hidden. ------------------------------ Pat Appleby ------------------------------

RE: 8x8 Admin Wish List

Posted By Pat Appleby 03-15-2022 08:28
Found In Egroup: Open Forum \ view thread
Thanks Eric My version doesn't the Bulk Edit upload button that yours has ------------------------------ Pat Appleby ------------------------------

RE: 8x8 Admin Wish List

Posted By Pat Appleby 03-15-2022 03:05
Found In Egroup: Open Forum \ view thread
I tried this previously it duplicated all the records. ------------------------------ Pat Appleby ------------------------------

RE: 8x8 Admin Wish List

Posted By Pat Appleby 03-14-2022 02:10
Found In Egroup: Open Forum \ view thread
Admin Console features I would like to add 1. To be able to bulk upload user changes from csv file. 2. To be able to sync the user data base with Active Directory 3. To be able to search user data base by Deptment 4. To be able to search Devices by user or number ------------------------------ ...

instant Messaging

Posted By Pat Appleby 01-21-2022 02:39
Found In Egroup: Open Forum \ view thread
Can you confirm that 8X8 IM chat messages are encrypted? ------------------------------ Pat Appleby ------------------------------

8x8 Meetings

Posted By Pat Appleby 01-21-2022 01:33
Found In Library: Open Forum

8x8 Meetings

Posted By Pat Appleby 01-21-2022 01:33
Found In Egroup: Open Forum \ view thread
I have noticed the layout for the meetings recording has changed. Can somebody tell me where the recording download button is gone? ------------------------------ Pat Appleby ------------------------------

RE: What's your experience using 8x8 Meetings?

Posted By Pat Appleby 11-09-2021 10:33
Found In Egroup: Open Forum \ view thread
Ease to use – Users have difficulty Synchronising 8x8 with their calendar. We use Outlook with on premise Exchange server. We have to use Cronofy, effectively you have to login to three locations (the outlook plug in, Cronofy and the main 8x8 app. You have resync every time your password expires or Cronofy ...