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Rommel Pasoquin

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Posted By Rommel Pasoquin 12-06-2023 23:32
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Hello 8x8 World! A little help needed here as I'm a bit challenged on the issue I'm having. Has anyone here experienced that the webpage from any 8x8.com domain gets redirected to the CPaaS page after 2 to 3 seconds? I tried isolating by using different machines on different networks but still all ...
Posted By Rommel Pasoquin 06-21-2023 01:42
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I am looking for a way to extract user activity reports showing sign in/out for all users for better license management and gauge service adoption within the organization. Would anyone know if this will be available in the next release or included in the roadmap? ------------------------------ Rommel ...
Posted By Rommel Pasoquin 02-21-2023 11:13
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Have raised a severity 1 case to support to investigate however we are not hearing anything back since it was raised for almost 4 hours now. ------------------------------ Rommel Pasoquin ------------------------------
Posted By Rommel Pasoquin 10-06-2022 01:22
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Anyone from 8x8 Support here who can shed light with Audit Logs not being available for Contact Center? This support article does not address the needs of admins - Are Audit Logs available for Contact Center? This is unacceptable. How can we identify and troubleshoot who made what and when? This ...
Posted By Rommel Pasoquin 10-05-2022 02:30
Found In Egroup: Open Forum
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Hi Chris, Whilst the access to audit logs is not available at the moment, can 8x8 support help us identify the user who made a recent change in contact center i.e., copy/duplicate queues, etc.? Thanks, Rommel ------------------------------ Rommel Pasoquin ------------------------------