Hi Pat, thanks very much for your question.
After a bit of research I found that this is a known issue, with open bug reports. The resolution appears to be a fairly complex one, and may take some time to resolve.
I've pinged our engineering team about this to see if they can clarify and give us a more defined ETA on the fix. In the mean time I'll be out of the office until Wednesday morning (PDT), and will return and update you then.
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Tony Maeller
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Original Message:
Sent: 09-23-2021 04:41
From: Pat Appleby
Subject: Favourites in you Contacts
I have noticed if add a call queue or a ring group to your favourites, it adds all call queues or a ring groups to your favourites. Surely you should be able to do this on an individual basis.
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Pat Appleby
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