Open Forum

We had an ongoing problem with some of our calls showing as spam, and stumbled upon a solution that I thought may be helpful to others.  If you encounter this issue, the solution is to register the number that is being called from with the major cell phone carriers.  I did this with about 10 of our numbers and it resolved the issue.

Here are links where you can register your numbers:

AT&T:   https://hiyahelp.zendesk.com/hc/en-us/requests/new?ticket_form_id=824667

Sprint / US Cellular:  https://reportarobocall.com/trf/

T-Mobile:  https://calltransparency.com/ 

Verizon:  https://voicespamfeedback.com/vsf/

------------------------------
Doug Shaner
IT Director
Liberty Healthcare
------------------------------

Thank you, very helpful! I had registered with 3 of these when we first started seeing this issue, but didn't have a link for T-Mobile's registration.

------------------------------
Mark Montague
------------------------------

Awesome tip @Doug Shaner, thank you!!!!​​ We'll look to get this added in our general Knowledge Base, and it's great that our Community users can learn from pros like you here in the meantime.

------------------------------
Joel, 8x8 Global Customer Care
(he/him/his)
Minneapolis
------------------------------