Hi
@Jayson Tautic. Sorry to hear about the trouble. Generally
when this happens, it is either due to the email ending up somewhere other than your inbox, or there is a delay on the 8x8 side. If you find the issue isn't resolved after 30 minutes, we would recommend contacting Support. I do see that our Technical Support team has reached out via email, so hopefully they can help sort this out for you soon! Thanks for posting.