Open Forum

 View Only

 Obi Configuration

Jump to Best Answer
Aba Miller's profile image
Aba Miller posted 10-11-2021 12:16
Hi,

Is it possible to configure an Obi 1022 (or any Obi 1000 series) desktop phone to work with 8x8 phone lines?

If so, what are the steps to set this up?

TIA
Steve ONeal's profile image
Steve ONeal Best Answer
Generally, the answer is if it's not on the list of devices in the Admin Console (under Add device Model) , then it requires a custom solution (I didn't see it on the list).

  If it's only a few phones, in my opinion, totally not worth it.   Now, if it's 100s of phones and you have a big investment, then i might be worth considering.
Aba Miller's profile image
Aba Miller
Hi Steve,

Thanks for your reply. I couldn't help but notice that you have an Obihai Obi device configured on your dashboard. I am ready and willing to go with the custom solution.

Would you be so kind and share the steps on how this is done.

Thanks a lot.
Paul Chase's profile image
Level 1 Contributor Paul Chase
For Obi devices that are not on the 8x8 certified list, they MAY be able to be registered with 8x8 by contacting support and requesting the configuration parameters, such as the Username, Password, Registration server, and ports. 

For all support needs, please contact our Support team to assist. For more information see Does 8x8 Support 3rd party devices